Think of services as Internet packages, installation or setup assistance, consultancy, and various other offerings. These services are offered by you to your customers, and they can generate revenue. You have the privilege to include a wide range of services to cater to your customers’ needs.

Creating Services:

• Navigate to Quick Create
• Select Services
• Click the Add Service button

Basic Information:

• Enter Service Name
• Select the Service Category
• Choose Service Status
• Upload service datasheet (if applicable)

Create a associated Package for the service

• Select “Add a new Package” if you want to create a new service offering as shown.

Note: For Package Types and usage, refer to WISPGate Documentation

You can choose “An Existing package”

• Assign the service
• Assign the service to a particular site
• Enter Specification

Pricing:

• Enter Unit Price (*)
• Enter Description

Service Image

• Upload Image for service (if applicable)

Data Recurring

Data Recurring if enabled, the service’s billing and accounting will be determined by data usage rather than the speed of the connection. Customers will be charged and accounted for based on the amount of data they consume, rather than the speed at which they access the service.

For Data Recurring, the default setting is “NO,” meaning it is not enabled by default. Users will need to explicitly select “YES” if they wish to opt for Data Recurring services.

Exceptions for Data Recurring will only apply to the following services:

• ISP Service
• Internet / VPN

These exceptions will be relevant only if the added package has a data plan. In other words, Data Recurring will be applicable to the specified services and packages that include data plans.

If Data Recurring is turned off, the billing and package expiry date are solely determined by data purchases. For instance, a user pays $100 for a 20 GB package with no restrictions on the speed plan. If the data is exhausted in 16 days, the subscription remains active for an additional 14 days, but without any data allowance. On the 16th day, the user decides to purchase a new data bundle of 10 GB. This additional 10 GB will be valid for another month.

Regarding the service rotation, if the data is capped, the user’s service will be suspended, and the status label will be set to “Data Capped.” The user can either buy a new top-up package within the same package rotation or wait until the next data purchase period.

On the other hand, if Data Recurring is turned on, the service’s accounting will be based on data usage, not time. In this case, the service is not top-up enabled and will expire regardless of the remaining time on the subscription. If the data is capped in this scenario, the user’s service will be suspended, and the status label will be set to “Data Expired.” However, if Carryover is enabled, any remaining data will carry over to the next billing cycle.